The Fold

I love the fold on a web page. Especially it's sense of mystery of what's beyond the viewable area of the page. The possibilities. But the fold remains controversial because we always wonder if users actually scroll.

 

From Research to Personas

One of the most recurrent questions asked of us is how we create personas. Everyone wants to know the secret sauce. Before I spill the beans, it's more important to ask, "Why even create a persona?"

 

I Feel Your Pain

It's amazing what people tell you when you're conducting user research. It can be a virtual outpouring of angst, desire and need. I recently experienced this while conducting user research for a large web application redesign project.

 

Usability of Toilet Paper

Over or under? It’s the age-old question when it comes to orientation of toilet paper rolls. For those who suffer from option paralysis when it comes time to replace the TP, fret no more! Clearwired has uncovered the definitive Truth on the subject.

 

Intro to UXD

On Saturday the 16th I gave a presentation, "Introduction to User Experience Design" to the Society for Technical Communication at Ktech in Albuquerque.

 

Client-Centric Documents

Documentation is produced for a number of reasons during the lifetime of a project. We use different documents to communicate the design vision and interaction to designers, developers and to our clients. We find value in documenting a project over simply diving in and programming, designing, writing, etc.

 

Hostage Customers

I was rushing out for lunch yesterday and stopped to get gas at the station right around the corner from the office. I swiped my card and pulled the pump off of the holster, opened the gas cap and waited to pull the trigger. Click, click, click.

 

Headin' to IDEA

I'm in. I'm registered. I'm going. I'm attending the IDEA Conference at the Seattle Public Library, October 23-24, 2006.

 

 

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