We make you look smart.
In today's rapidly changing business environment your products and services can not falter. You must provide a seamless user experience to achieve success. Through our training and testing and evaluation services we share our expertise and supply a quick sanity check before its too late. We help you get it right. Let us inform you and we will make you look smart.
Expert Analysis and Training Services
Tap into our design thinking to create a better experience for your customers:
- » Usability Testing
- » Expert Evaluation
- » Workshops
- » Custom Training
Inform. We are here to help. We can evaluate your existing solution or conduct usability tests to determine the efficacy of your software or mobile application. Leverage our expertise and let us show how to improve your product or service.
Testing.
We can identify usability pitfalls before you launch your web application, web site, desktop software and mobile device interface.
Usability testing can be done at anytime within the design and development process. Depending at what stage you are in, we can use a variety of methods to conduct the test. We can transform your wireframes into paper prototypes, use clickable html screens or functional prototypes.
We will coordinate a testing location (our office, your site or third-party location), source test subjects in your targeted demographic and work with your team to establish the goals of the usability test. After determining which features of your web application or web site require testing, we will prepare the script and facilitate the testing sessions.
All sessions are screen-captured and voice recorded allowing us to analyze both the users task flow through the application including verbal or facial reactions to the tests. Test videos are exported to Quicktime, tagged and burned to DVD for follow-up analysis. We will provide a detailed analysis of the test results.
Evaluation.
Hit a roadblock? Need a second opinion? We can quickly help you refine your digital product or service.
Our expert evaluation is custom tailored to meet your needs. We can quickly help you work through a design problem or evaluate an existing digital product or service. We will work with you to define an evaluation framework based on your goals and our expertise. Within a few days we will provide you a detailed report identifying any issues we found and propose immediate solutions. We offer three levels of evaluation services:
- Level 1: Single Web Page or Screen
- Level 2: Task Flow with Multiple Web Pages and Screens
- Level 3: Custom Evaluation
Education.
Our workshops and custom training opportunities are based on real world experience and expertise.
Come learn from our expert user experience designers. We will teach you the ins and outs of designing great products and services. In our workshops we balance the philosophical with real world examples and hands on exercises. You will gain the skills and knowledge to help you tackle the design challenges you face every day.
Please contact us if you have a specific training need. We can conduct in house workshops for your team or can speak about a variety of topics related to user experience design and interactive strategy.